If these common questions do not resolve your problem, first contact your re-seller as they will be familiar with your system set up. If they can’t help you, register your card and send your question here: http://www.bluefish444.com/support/techsupport/
Audio
  Does Bluefish444 have support 5.1 surround sound?
Codecs
  I was getting that horizontal synch shifting from files render from AE with QuickTime movie and the Bluefish444 codec, if I use Digital fusion or Combustion I do not se this error, what’s going on?
Decks
  Editing to tape decks?
Digital Fusion
  I have a Bluefish444 HD card installed and I not see the Bluefish444 card as an option for output?
  When I load Digital Fusion sometimes I do not see any output when I assign a tool in my flow to the Bluefish444 card?
Disk Arrays
  What kind of disk array is recommended for uncompressed video?
Drivers
  Does Bluefish444 hardware have Linux support?
Hardware features
  Losing synch?
  It seems to me that if I purchase a 20 or 24 bit A/D converter, I will not be able to utilize the higher audio resolutions of the Wildblue AV until QuickTime and Final Cut Pro adopt those higher bits.
  What kind of A/D-D/A audio converter would you recommend for use with the Wildblue AV?
  Why is there a Gen-lock port on the Bluefish444 cards and do I need to use it?
  Is HD-SDI and SD-SDI video and key output supported?
  The Digital Voodoo cards and the Bluefish444 look the same, do they have cross platform capability?
Installer
  After restarting the system when installing the latest drivers and after a firmware update, I see the new hardware found wizard appear after restarting my system?
Premiere Pro 1.5 & 1.5.1
  When I Capture I get a record error dialog pop up
QuickTime
  QuickTime 7.X is installed on my system or I have upgrade to QuickTime 7.0 from 6.5.2 and I can not read or write QuickTime files correctly with applications using the BF v210 10 bit codec.
Software
  I have an integrated solution that uses the Bluefish444 technology, who should I contact for driver updates and support?
  Can I import RDV created from Adobe Premiere 6.5 into othe r3rd party applications?
Symmetry
  MPEG 2 Option in Symmetry. Is it supported in windows XP 64?
System configurations
  What motherboards and computer systems are certified to use with the BlueFish444 product range?
  Is Windows XP 64 supported?

 

   
       
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